Service method
We will provide you with technical support and services conveniently and quickly through three technical service methods.
1. Website Service:
You can go to the "Service Support" section to learn about the latest product information and technical documents for the Supertex All-in-one Machine, download trial or upgrade the latest software products and drivers.
Or enter our "Online Message" to leave a message, stating your service requirements, and we will reply within 24 hours after receiving your information. If the issue is urgent, we will contact you in real-time to resolve the problem.
Or you can send your service requests to us via Email: itservice@supertexgroup.cn, and we will reply within 24 hours upon receiving your information. If the issue is urgent, we will contact you in real-time to solve the problem.
2. Corporate Telephone Service: 051068822652-8083 After-sales Service Hotline: 051068822652-8083
You can obtain technical support services by calling our customer service telephone.
3. Fax Service: 0510-68820134
